Terms of Service

These Terms of Service (“Terms”) govern your use of the MediRemind mobile application and website operated by Ovara Tech (ABN 43 324 331 038) (“MediRemind”, “we”, “us”, “our”). By downloading or using MediRemind, you agree to these Terms.

MediRemind is a personal medication tracking tool. You agree to use it only for lawful purposes and in accordance with these Terms. You must be at least 16 years old to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• The accuracy of medication information you enter into the app, including medication names, doses, schedules, and repeat/script counts
• Setting up and checking your reminder times, days, and notification settings correctly
• Keeping your device's notification, sound, and battery settings configured so reminders can reach you

MediRemind reminds you based only on what you enter and how you configure it. We are not responsible for a missed dose, a lapsed script, or any other outcome caused by information you entered incorrectly, a reminder you set up incorrectly, or notification settings you left off, muted, or misconfigured. This does not limit any right you have under the Australian Consumer Law, or any liability of ours arising from our own negligence, that cannot lawfully be excluded.

MediRemind is a tracking tool, not a medical device or substitute for professional medical advice. The app helps you track prescriptions and set reminders — it does not provide medical diagnoses, treatment recommendations, or clinical guidance. Always follow the advice of your doctor, pharmacist, and other qualified healthcare professionals. In a medical emergency, contact emergency services immediately.

MediRemind offers a 1-month free trial followed by optional paid subscriptions. Subscriptions are billed through the Apple App Store or Google Play Store and governed by their terms. You may cancel at any time through your device's subscription settings. Upon cancellation, your access continues until the end of the current billing period. Refunds are subject to Apple or Google's refund policies.

All content, features, and functionality of MediRemind — including software, text, graphics, logos, and design — are owned by Ovara Tech and protected by Australian and international intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the service without our written permission.

To the fullest extent permitted by Australian law, Ovara Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim. MediRemind is not liable for any harm resulting from reliance on medication tracking data — always verify critical medical information with your healthcare provider.

MediRemind's features depend in part on factors outside our control, including your device's hardware, operating system version, notification and permission settings, and third-party services such as the Apple App Store or Google Play Store. We are not responsible for service limitations caused by an outdated, modified, or misconfigured device, by third-party platforms, or by your own errors in entering or maintaining medication information. Nothing in these Terms limits any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

These Terms are governed by the laws of Western Australia, Australia. Any disputes arising under these Terms shall be subject to the non-exclusive jurisdiction of the courts of Western Australia.

We may modify these Terms at any time. We will provide notice of material changes via email or in-app notification at least 14 days before they take effect. Your continued use of MediRemind after changes take effect constitutes acceptance of the new Terms.

For questions about these Terms, contact us at legal@mediremind.com.au