Last updated: 9 July 2026
This End User Licence Agreement (“EULA”) is a legal agreement between you and Ovara Tech (ABN 43 324 331 038) (“Ovara Tech”, “we”, “us”, or “our”) for use of the MediRemind mobile application (“MediRemind” or the “application”). By installing or using MediRemind, you agree to be bound by this EULA.
Ovara Tech grants you a limited, non-exclusive, non-transferable, revocable licence to install and use MediRemind on devices you own or control, solely for your personal, non-commercial purposes, in accordance with this EULA.
You may not:
MediRemind is a medication tracking and reminder tool for personal organisational use. It is not a registered medical device, does not provide medical advice, and must not be relied upon as your sole means of managing medication. Always consult a doctor, pharmacist, or other qualified healthcare professional for medical guidance, and follow their advice over anything shown in the application.
Reminders and notifications depend on factors outside our control, including your device’s settings, battery optimisation, notification permissions, operating system behaviour, and network or app-store availability. Reminders may be delayed, silenced, or fail to appear. You are responsible for independently tracking and taking your medication as directed by your healthcare provider, and should maintain a backup method (e.g. a physical pill organiser or written schedule) for anything medically critical.
MediRemind can only remind you based on what you enter and how you configure it. A missed reminder, an incorrectly logged dose, or a lapsed repeat script caused by information you entered incorrectly, a reminder or schedule you set up incorrectly, or device or notification settings you left off, muted, or misconfigured, is not something Ovara Tech is responsible for. This does not limit any right you have under the Australian Consumer Law, or any liability of ours arising from our own negligence, that cannot lawfully be excluded.
Ovara Tech may issue updates to MediRemind. These updates may add, modify, or remove functionality. Continued use of the application after an update constitutes acceptance of any modified EULA terms.
MediRemind may rely on third-party services (such as app store platforms, push notification providers, or crash-reporting tools) to operate. Ovara Tech does not control these services and is not responsible for their availability, performance, or changes to their terms. Interruptions to a third-party service may affect features of MediRemind, including reminder delivery.
Where medication data is stored locally on your device, it can be lost through device loss, damage, factory reset, app uninstallation, or operating system issues. Where the application offers an export or backup feature, we recommend using it regularly. Ovara Tech is not responsible for data lost due to device failure, user error, or events outside our reasonable control.
This licence is effective until terminated. It will terminate automatically if you fail to comply with any term of this EULA. Upon termination, you must cease using the application and delete all copies from your devices.
The application is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Ovara Tech does not warrant that the application will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by Australian law, Ovara Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising from your use of or inability to use the application. Our total liability for any claim arising from this EULA shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in this EULA excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other right that cannot lawfully be excluded, restricted, or modified. Nothing in this EULA limits liability for death or personal injury caused by our negligence, or for fraud or wilful misconduct, where such limitation would not be permitted by law. This clause does not apply to the extent it would be found unenforceable or void as an unfair term under Australian law.
To the extent permitted by law, you agree to indemnify and hold Ovara Tech harmless from any claims, losses, liabilities, and expenses (including reasonable legal costs) arising from your misuse of the application, your breach of this EULA, or your violation of any law or third-party right. This indemnity does not apply to the extent a claim arises from Ovara Tech’s own negligence, wilful misconduct, or breach of a non-excludable consumer guarantee.
If a dispute arises out of or relates to this EULA, both parties agree to first attempt to resolve it informally by contacting legal@mediremind.com.au. If the dispute is not resolved within 30 days, either party may refer it to mediation before a mediator agreed by both parties, or failing agreement, appointed by the Law Society of Western Australia, before commencing formal legal proceedings. This clause does not prevent either party from seeking urgent injunctive relief, and does not limit any right you have to make a complaint to a regulator such as the Australian Competition and Consumer Commission.
If any provision of this EULA is found by a court or tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be read down to the minimum extent necessary to make it valid and enforceable, or if it cannot be read down, it will be severed, and the remaining provisions of this EULA will continue in full force and effect.
This EULA is governed by the laws of Western Australia, Australia, and the parties submit to the non-exclusive jurisdiction of its courts, without limiting either party’s rights under the dispute resolution clause above.
For EULA-related queries: legal@mediremind.com.au